Affiliate Program Agreement

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Introduction:

The Salla platform, owned by Salla for Information Technology and Communications Company (a single person company) with Commercial Registration No.: 4031200589, welcomes you. The platform would like to draw your attention to the terms and conditions governing the use of the affiliate marketing program. Any person's use of the affiliate marketing program on the "Salla" platform constitutes full agreement to all articles of this contract and commitment to its terms and conditions, and is a confirmation from the user that they enjoy full legal and legitimate capacity. Therefore, please read this agreement carefully, as it is considered valid and effective upon approval and starting registration on the "Salla" platform under Articles Five and Ten of the Saudi Electronic Transactions System.

Article (1) – Preliminary and Definitions: 

The above preamble is an integral part of this agreement, and below you will find the indications and definitions for the main blocks used in this agreement: 

  1. (Salla Platform) This phrase means the Salla Application Company for Information Technology, and this definition includes all forms of the company on the World Wide Web, whether it is an electronic application or a website.
     

  2. (Affiliate Marketing Program) It is a program that aims to cooperate between Salla platform and between influencers or marketers for the purpose of marketing and increasing Salla platform sales.

  3. (Merchant) This phrase means every merchant registered on the Salla platform to create his online store, whether he is a natural or legal person, and this definition includes all aspects of the store as long as he trades through the Salla platform, and this includes the merchant's website. 

  4. (Store) This phrase means the online store used by the merchant via the "Salla" platform.

  5. (Influencer) This phrase means every influential individual on a social media site, content creator or blogger owner with a constant audience of not less than 3,000 followers or more, provided that he holds the necessary licenses to practice the work of this agreement issued by the competent authorities.

  6. (Marketer) This phrase means all of: marketing companies, training institutions, online store building companies, online store management companies, or independent online store managers. They hold valid licenses from the competent authorities.

Article (2) – Mechanism and Conditions for the Joining of (Influencer – Marketer) to the Affiliate Marketing Program:

  1. The marketer or influencer acknowledges that he has the full legal capacity necessary to enter into affiliate marketing operations, which means that the applicant’s age must not be less than 18 years, and accounts registered by bots or other automated methods are not allowed. He must hold the necessary licenses to practice the work of this agreement issued by the competent authorities.
     

  2. The request to join the (Affiliate Marketing) program is registered through the website.

  3. The influencer or marketer answers several questions, and based on them, Salla platform has the right to accept or reject the request to join.

  4. The influencer or marketer must fill out the request completely and accurately containing all your personal data and payment data, and all entered data is under the responsibility of the influencer or marketer.

  5. The influencer or marketer undertakes to disclose true, correct, updated, complete and legal information about himself as required during registration in the affiliate marketing program, and is committed to updating his data in case they change in reality or if there is a need to do so.

  6. The influencer or marketer must have a special promotion platform, social media account, website or WhatsApp group.

  7. The influencer or marketer must review the terms, conditions and privacy policy of the platform "Agreement" and accept them as well as accept this policy. Registering of the affiliate marketing program is evidence of his agreement.

  8. The influencer or marketer must update his profile page on the platform periodically whenever any change occurs to it.

  9. The (Influencer or Marketer) must be a creator of family content such as videos, blog posts, posts on social media, or webinars and online training courses. 

  10. After the influencer or marketer joins, his performance is measured based on criteria including: the rate of recurring customers, where the rate of customers who renewed their packages for at least 3 months must exceed the 50% barrier of the total customers acquired through the marketer. And based on the number of sales achieved, where the number of customers who achieved at least 10 real sales must exceed 20% of the total customers acquired through the marketer.

Article (3) – Duration of the Program and Validity of (The Link): 

The account of the (Influencer or Marketer) is automatically deactivated after 3 months of non-use of the account on the platform during this mentioned period. To reactivate it and continue working, the (Influencer or Marketer) must contact the program administration.

Article (4) – Percentages and Rewards: 

  1. Salla platform uses Cookies technology to track the activity of the influencer or marketer's link within 90 days. 

  2. The (Influencer or Marketer) is entitled to a percentage of (15%) of the value of the final non-refundable subscription for any package for one time through his link. 

  3. Due commissions are transferred 35 days after the end of the month if the amount due is $100 or more, through bank transfer to his registered account.

  4. The commission to which the marketer is entitled includes all government taxes, value-added tax and any other government fees imposed on sales operations by official entities.

  5. The platform reserves its right to recalculate commissions that have been paid to a marketer in case of excessive payouts or illegal transactions. The influencer and marketer are committed to returning any excess commissions they may have obtained from the site.

  6. Acceptance by the influencer or marketer of the commission paid to him by the platform is a final acceptance of his dues and a final settlement of his balance for the subscription process, and he has no right to dispute it with us later.

  7. Commission payout may be delayed for the purpose of investigating transactions, verifying sales operations, or for the purposes of the cancellation policy or return policy stipulated in the terms and conditions.

  8. The platform may not pay the commission to the marketer if it is verified that there is an illegal violation or based on fraud, deceit, or violates our terms and conditions or violates the provisions of this policy.

  9. The influencer or marketer undertakes to return any amounts paid to him based on fraudulent or forged transactions, in addition to compensating us for all costs, losses and damages we suffered as a result of these illegal transactions.

Article (5) – Obligations of the Influencer or Marketer:

  1. The influencer or marketer bears full responsibility for the content he provides in marketing for the Salla platform and undertakes that all materials published by him do not contradict the regulations, laws and public morals in force in the Kingdom of Saudi Arabia and abroad, and that they do not violate intellectual property rights or any personal rights of any third party, and that they do not lead in any way to physical or psychological harm, defamation, harassment, violence or discrimination, and that they do not contain a computer virus or any other means that may harm the other party.


  2. The influencer or marketer undertakes to protect Salla platform, its marketers, its affiliates, each of its employees and workers, its directors, its general managers, its members, its shareholders, its contracted contractors, and its customers from and against any harm to which they may be exposed, and to compensate them for any loss or damage due to his violation of any public morals or applicable regulations in his marketing or his violation of the terms of this agreement.

  3. The affiliate marketer agrees and acknowledges that he possesses all the skills, resources and requirements necessary to complete the marketing process and perform his obligations to which he agreed under this agreement.

  4. When someone joins this agreement on behalf of a business entity or a commercial establishment, this means that he represents that business entity and acknowledges that the business entity has the authority, capacity and legal status to be bound by this agreement.

  5. You are committed not to use both the invitation coupon and the affiliate marketing link together in the same registration process or creating a new store. You must choose to use either the invitation coupon or the affiliate marketing link only for each invitation or registration process of a new store. In case they are combined, earned rewards, commission or points will be cancelled.

  6. The associate influencer or marketer may not transfer or delegate any of his rights or obligations under this Agreement without obtaining the prior written consent of Salla platform, and any attempt to do so shall be null and void.

  7. The marketer or influencer undertakes not to provide any warranties, representations, any kind of promises, or false or misleading information on behalf of Salla platform in any way, including - for example but not limited to - making promises that subscribing to Salla platform will guarantee a certain income for the subscriber, or that it will achieve certain goals for him such as success, happiness, and profit, or promises of achieving specific or guaranteed profits, or promises of managing the store fully or marketing products without a clear and agreed-upon plan in case of providing any inaccurate or misleading promises that lead to customer complaints. The company reserves its right to: terminate the contract of the influencer or marketer immediately, cancel the commissions due as a result of these practices, and refer to him in case this caused any damages to the platform.

  8. The influencer or marketer must adhere to good faith in the marketing process, and not commit any acts that would deceive or defraud any of the buyers.

  9. The influencer or marketer is committed not to promote through suspicious sites, false or misleading ads, or ads that directly or indirectly affect buyers.

  10. The influencer or marketer is committed not to use our company name, our website, our electronic application or any of our logos in suspicious marketing operations or directly or indirectly pointing out that he represents us. The broker must represent himself only, and play the role of the broker according to the customary conditions and regulations. 

  11. Promotion of the platform through (Pop-ups or Spam messages) or placing our website, application or any of our logos in these messages or those ads is prohibited. 

  12.  The influencer or marketer is prohibited from using any fraudulent methods or in violation of the law in the process of marketing the site. Legal action will be taken if this is proven.

Article (6) – Rights:  

  1. All contents present on Salla platform, electronic or otherwise, written or unwritten, including but not limited to: written and unwritten texts, graphic designs, technical ideas, logos, offers, button icons, symbols, audio clips - compiled data and electronic programs are the property of Salla platform and its rights are reserved to Salla platform, and no person has the right to use them in any way, whether direct or indirect use or through third parties without obtaining written consent from Salla platform.

  2. Salla platform management points out that it will take the necessary action regarding transgression and infringement of any of Salla platform rights or its intellectual property.

Article (7) – General Provisions:  

  1. In the event of canceling any article or clause mentioned in this agreement, or that there is any article or clause in this agreement that is no longer effective, such a matter does not invalidate the validity of the rest of the articles, clauses, rules and provisions contained in this agreement and they remain in force until further notice from Salla platform management. 

  2. This agreement - which is amended from time to time as appropriate - constitutes the mechanism of action, understanding and agreement between (the influencer or marketer) and Salla platform only, and (the influencer or marketer) is committed to complying with the provisions of this agreement. In case you do not wish to continue with us, you must not use the site and stop promoting codes, and the (influencer or marketer) agrees to take into account the following:

    1. No person - except the management of Salla platform - has the right to impose any special articles, clauses or provisions not of this agreement, and Salla platform has the right to add any requirements it deems appropriate and suit the platform's work.

    2. If this agreement is translated into any other language, whether on Salla platform or otherwise, the Arabic text of this agreement remains the original in all transactions.
       

    3. Applicants may be rejected or their membership in the program may be suspended temporarily or permanently depending on what Salla platform provides. Applicants who have been temporarily rejected are reviewed and evaluated on a quarterly basis to consider the continuity of their membership. 

    4. Salla platform reserves the right to exclude or suspend the membership of any (influencer or marketer) directly and without justification in the event of publishing any content that abuses the Salla trademark, publishing any data about Salla platform without taking prior approval from Salla platform, or publishing what offends public taste and public morals on their promotional channels. 

    5. You and we are independent contractors, and nothing in this agreement will create any partnership, joint venture, agency, franchise, sales representative or employment relationship between the parties. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your site or otherwise, that reasonably contradicts anything in this section.

Article (8) – Responsibility of Salla Platform:

Salla platform, its affiliates, its owners and those who represent them have nothing to do with any action or content used for affiliate marketing purposes in an illegal and irregular manner, and no person or entity has the right to refer to Salla platform with any claim, demand or compensation with respect to the aforementioned misuse.

Article (9) – Termination of Agreement:

  1. The performance of marketers will be reviewed periodically (every 3 months), and in case of non-compliance with the criteria mentioned above: an official warning will be issued to the marketer with a grace period to improve performance. If violations continue or performance drops below the required level, the company has the right to suspend or terminate the marketer's account. The company reserves its right to modify the policy in line with improving the quality of services and ensuring customer satisfaction.

  2. This agreement shall be binding on the influencer or marketer once the affiliate marketing request is submitted through the site, but this agreement shall not be binding or enter into force with respect to us except upon approval of the request.

  3. The influencer or marketer can terminate this agreement at any time by removing all links from the platforms advertised in and deleting all copies of the links while the platform reserves any of its rights towards the marketer or influencer.

  4. Salla platform has the right to terminate this agreement at any time and for any reason it deems appropriate without the need to notify the influencer or marketer of this. In this case, the influencer or marketer is committed to stopping using the links and removing them immediately, and this will not affect any financial dues that have not been collected by the influencer or marketer, so his accounts will be liquidated after deducting any dues on him and transferring the amounts due to him within 5 working days from the date of termination.

Article (10) – Dispute Resolution: 

 Regardless of where you access the site, you agree that any legal conflict or dispute arising out of or relating to these terms and conditions shall be resolved amicably first, and in the event that the dispute continues, it shall be raised and settled only before the courts located in the Kingdom of Saudi Arabia, specifically in the city of Jeddah, and this is a final and irrevocable consent from you and without any restriction or condition to this exclusive jurisdiction and the venue of these courts regarding any claim or action arising from these terms and conditions.

Article (11) – Applicable Law and Legislation: 

This agreement is governed and drafted according to the laws, regulations and legislations in force and applicable in the Kingdom of Saudi Arabia, and it is fully and completely subject to the legislation in force with the authorities in the Kingdom of Saudi Arabia. 

Article (12) – Official Communication Channels: 

Email (Affiliates@salla.sa) is considered the official and recognized means of communication between Salla platform and members of the (Affiliate Marketing) program to receive any inquiries, complaints and suggestions.

A

A

A

Introduction:

The Salla platform, owned by Salla for Information Technology and Communications Company (a single person company) with Commercial Registration No.: 4031200589, welcomes you. The platform would like to draw your attention to the terms and conditions governing the use of the affiliate marketing program. Any person's use of the affiliate marketing program on the "Salla" platform constitutes full agreement to all articles of this contract and commitment to its terms and conditions, and is a confirmation from the user that they enjoy full legal and legitimate capacity. Therefore, please read this agreement carefully, as it is considered valid and effective upon approval and starting registration on the "Salla" platform under Articles Five and Ten of the Saudi Electronic Transactions System.

Article (1) – Preliminary and Definitions: 

The above preamble is an integral part of this agreement, and below you will find the indications and definitions for the main blocks used in this agreement: 

  1. (Salla Platform) This phrase means the Salla Application Company for Information Technology, and this definition includes all forms of the company on the World Wide Web, whether it is an electronic application or a website.
     

  2. (Affiliate Marketing Program) It is a program that aims to cooperate between Salla platform and between influencers or marketers for the purpose of marketing and increasing Salla platform sales.

  3. (Merchant) This phrase means every merchant registered on the Salla platform to create his online store, whether he is a natural or legal person, and this definition includes all aspects of the store as long as he trades through the Salla platform, and this includes the merchant's website. 

  4. (Store) This phrase means the online store used by the merchant via the "Salla" platform.

  5. (Influencer) This phrase means every influential individual on a social media site, content creator or blogger owner with a constant audience of not less than 3,000 followers or more, provided that he holds the necessary licenses to practice the work of this agreement issued by the competent authorities.

  6. (Marketer) This phrase means all of: marketing companies, training institutions, online store building companies, online store management companies, or independent online store managers. They hold valid licenses from the competent authorities.

Article (2) – Mechanism and Conditions for the Joining of (Influencer – Marketer) to the Affiliate Marketing Program:

  1. The marketer or influencer acknowledges that he has the full legal capacity necessary to enter into affiliate marketing operations, which means that the applicant’s age must not be less than 18 years, and accounts registered by bots or other automated methods are not allowed. He must hold the necessary licenses to practice the work of this agreement issued by the competent authorities.
     

  2. The request to join the (Affiliate Marketing) program is registered through the website.

  3. The influencer or marketer answers several questions, and based on them, Salla platform has the right to accept or reject the request to join.

  4. The influencer or marketer must fill out the request completely and accurately containing all your personal data and payment data, and all entered data is under the responsibility of the influencer or marketer.

  5. The influencer or marketer undertakes to disclose true, correct, updated, complete and legal information about himself as required during registration in the affiliate marketing program, and is committed to updating his data in case they change in reality or if there is a need to do so.

  6. The influencer or marketer must have a special promotion platform, social media account, website or WhatsApp group.

  7. The influencer or marketer must review the terms, conditions and privacy policy of the platform "Agreement" and accept them as well as accept this policy. Registering of the affiliate marketing program is evidence of his agreement.

  8. The influencer or marketer must update his profile page on the platform periodically whenever any change occurs to it.

  9. The (Influencer or Marketer) must be a creator of family content such as videos, blog posts, posts on social media, or webinars and online training courses. 

  10. After the influencer or marketer joins, his performance is measured based on criteria including: the rate of recurring customers, where the rate of customers who renewed their packages for at least 3 months must exceed the 50% barrier of the total customers acquired through the marketer. And based on the number of sales achieved, where the number of customers who achieved at least 10 real sales must exceed 20% of the total customers acquired through the marketer.

Article (3) – Duration of the Program and Validity of (The Link): 

The account of the (Influencer or Marketer) is automatically deactivated after 3 months of non-use of the account on the platform during this mentioned period. To reactivate it and continue working, the (Influencer or Marketer) must contact the program administration.

Article (4) – Percentages and Rewards: 

  1. Salla platform uses Cookies technology to track the activity of the influencer or marketer's link within 90 days. 

  2. The (Influencer or Marketer) is entitled to a percentage of (15%) of the value of the final non-refundable subscription for any package for one time through his link. 

  3. Due commissions are transferred 35 days after the end of the month if the amount due is $100 or more, through bank transfer to his registered account.

  4. The commission to which the marketer is entitled includes all government taxes, value-added tax and any other government fees imposed on sales operations by official entities.

  5. The platform reserves its right to recalculate commissions that have been paid to a marketer in case of excessive payouts or illegal transactions. The influencer and marketer are committed to returning any excess commissions they may have obtained from the site.

  6. Acceptance by the influencer or marketer of the commission paid to him by the platform is a final acceptance of his dues and a final settlement of his balance for the subscription process, and he has no right to dispute it with us later.

  7. Commission payout may be delayed for the purpose of investigating transactions, verifying sales operations, or for the purposes of the cancellation policy or return policy stipulated in the terms and conditions.

  8. The platform may not pay the commission to the marketer if it is verified that there is an illegal violation or based on fraud, deceit, or violates our terms and conditions or violates the provisions of this policy.

  9. The influencer or marketer undertakes to return any amounts paid to him based on fraudulent or forged transactions, in addition to compensating us for all costs, losses and damages we suffered as a result of these illegal transactions.

Article (5) – Obligations of the Influencer or Marketer:

  1. The influencer or marketer bears full responsibility for the content he provides in marketing for the Salla platform and undertakes that all materials published by him do not contradict the regulations, laws and public morals in force in the Kingdom of Saudi Arabia and abroad, and that they do not violate intellectual property rights or any personal rights of any third party, and that they do not lead in any way to physical or psychological harm, defamation, harassment, violence or discrimination, and that they do not contain a computer virus or any other means that may harm the other party.


  2. The influencer or marketer undertakes to protect Salla platform, its marketers, its affiliates, each of its employees and workers, its directors, its general managers, its members, its shareholders, its contracted contractors, and its customers from and against any harm to which they may be exposed, and to compensate them for any loss or damage due to his violation of any public morals or applicable regulations in his marketing or his violation of the terms of this agreement.

  3. The affiliate marketer agrees and acknowledges that he possesses all the skills, resources and requirements necessary to complete the marketing process and perform his obligations to which he agreed under this agreement.

  4. When someone joins this agreement on behalf of a business entity or a commercial establishment, this means that he represents that business entity and acknowledges that the business entity has the authority, capacity and legal status to be bound by this agreement.

  5. You are committed not to use both the invitation coupon and the affiliate marketing link together in the same registration process or creating a new store. You must choose to use either the invitation coupon or the affiliate marketing link only for each invitation or registration process of a new store. In case they are combined, earned rewards, commission or points will be cancelled.

  6. The associate influencer or marketer may not transfer or delegate any of his rights or obligations under this Agreement without obtaining the prior written consent of Salla platform, and any attempt to do so shall be null and void.

  7. The marketer or influencer undertakes not to provide any warranties, representations, any kind of promises, or false or misleading information on behalf of Salla platform in any way, including - for example but not limited to - making promises that subscribing to Salla platform will guarantee a certain income for the subscriber, or that it will achieve certain goals for him such as success, happiness, and profit, or promises of achieving specific or guaranteed profits, or promises of managing the store fully or marketing products without a clear and agreed-upon plan in case of providing any inaccurate or misleading promises that lead to customer complaints. The company reserves its right to: terminate the contract of the influencer or marketer immediately, cancel the commissions due as a result of these practices, and refer to him in case this caused any damages to the platform.

  8. The influencer or marketer must adhere to good faith in the marketing process, and not commit any acts that would deceive or defraud any of the buyers.

  9. The influencer or marketer is committed not to promote through suspicious sites, false or misleading ads, or ads that directly or indirectly affect buyers.

  10. The influencer or marketer is committed not to use our company name, our website, our electronic application or any of our logos in suspicious marketing operations or directly or indirectly pointing out that he represents us. The broker must represent himself only, and play the role of the broker according to the customary conditions and regulations. 

  11. Promotion of the platform through (Pop-ups or Spam messages) or placing our website, application or any of our logos in these messages or those ads is prohibited. 

  12.  The influencer or marketer is prohibited from using any fraudulent methods or in violation of the law in the process of marketing the site. Legal action will be taken if this is proven.

Article (6) – Rights:  

  1. All contents present on Salla platform, electronic or otherwise, written or unwritten, including but not limited to: written and unwritten texts, graphic designs, technical ideas, logos, offers, button icons, symbols, audio clips - compiled data and electronic programs are the property of Salla platform and its rights are reserved to Salla platform, and no person has the right to use them in any way, whether direct or indirect use or through third parties without obtaining written consent from Salla platform.

  2. Salla platform management points out that it will take the necessary action regarding transgression and infringement of any of Salla platform rights or its intellectual property.

Article (7) – General Provisions:  

  1. In the event of canceling any article or clause mentioned in this agreement, or that there is any article or clause in this agreement that is no longer effective, such a matter does not invalidate the validity of the rest of the articles, clauses, rules and provisions contained in this agreement and they remain in force until further notice from Salla platform management. 

  2. This agreement - which is amended from time to time as appropriate - constitutes the mechanism of action, understanding and agreement between (the influencer or marketer) and Salla platform only, and (the influencer or marketer) is committed to complying with the provisions of this agreement. In case you do not wish to continue with us, you must not use the site and stop promoting codes, and the (influencer or marketer) agrees to take into account the following:

    1. No person - except the management of Salla platform - has the right to impose any special articles, clauses or provisions not of this agreement, and Salla platform has the right to add any requirements it deems appropriate and suit the platform's work.

    2. If this agreement is translated into any other language, whether on Salla platform or otherwise, the Arabic text of this agreement remains the original in all transactions.
       

    3. Applicants may be rejected or their membership in the program may be suspended temporarily or permanently depending on what Salla platform provides. Applicants who have been temporarily rejected are reviewed and evaluated on a quarterly basis to consider the continuity of their membership. 

    4. Salla platform reserves the right to exclude or suspend the membership of any (influencer or marketer) directly and without justification in the event of publishing any content that abuses the Salla trademark, publishing any data about Salla platform without taking prior approval from Salla platform, or publishing what offends public taste and public morals on their promotional channels. 

    5. You and we are independent contractors, and nothing in this agreement will create any partnership, joint venture, agency, franchise, sales representative or employment relationship between the parties. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your site or otherwise, that reasonably contradicts anything in this section.

Article (8) – Responsibility of Salla Platform:

Salla platform, its affiliates, its owners and those who represent them have nothing to do with any action or content used for affiliate marketing purposes in an illegal and irregular manner, and no person or entity has the right to refer to Salla platform with any claim, demand or compensation with respect to the aforementioned misuse.

Article (9) – Termination of Agreement:

  1. The performance of marketers will be reviewed periodically (every 3 months), and in case of non-compliance with the criteria mentioned above: an official warning will be issued to the marketer with a grace period to improve performance. If violations continue or performance drops below the required level, the company has the right to suspend or terminate the marketer's account. The company reserves its right to modify the policy in line with improving the quality of services and ensuring customer satisfaction.

  2. This agreement shall be binding on the influencer or marketer once the affiliate marketing request is submitted through the site, but this agreement shall not be binding or enter into force with respect to us except upon approval of the request.

  3. The influencer or marketer can terminate this agreement at any time by removing all links from the platforms advertised in and deleting all copies of the links while the platform reserves any of its rights towards the marketer or influencer.

  4. Salla platform has the right to terminate this agreement at any time and for any reason it deems appropriate without the need to notify the influencer or marketer of this. In this case, the influencer or marketer is committed to stopping using the links and removing them immediately, and this will not affect any financial dues that have not been collected by the influencer or marketer, so his accounts will be liquidated after deducting any dues on him and transferring the amounts due to him within 5 working days from the date of termination.

Article (10) – Dispute Resolution: 

 Regardless of where you access the site, you agree that any legal conflict or dispute arising out of or relating to these terms and conditions shall be resolved amicably first, and in the event that the dispute continues, it shall be raised and settled only before the courts located in the Kingdom of Saudi Arabia, specifically in the city of Jeddah, and this is a final and irrevocable consent from you and without any restriction or condition to this exclusive jurisdiction and the venue of these courts regarding any claim or action arising from these terms and conditions.

Article (11) – Applicable Law and Legislation: 

This agreement is governed and drafted according to the laws, regulations and legislations in force and applicable in the Kingdom of Saudi Arabia, and it is fully and completely subject to the legislation in force with the authorities in the Kingdom of Saudi Arabia. 

Article (12) – Official Communication Channels: 

Email (Affiliates@salla.sa) is considered the official and recognized means of communication between Salla platform and members of the (Affiliate Marketing) program to receive any inquiries, complaints and suggestions.