قصة نجاح
How Salla Point contributed to accelerating operations and reducing customer churn
A store specializing in selling home appliances and electronics, with physical branches and an online platform, striving to provide integrated solutions for the modern home with high quality.
قصة نجاح
How Salla Point contributed to accelerating operations and reducing customer churn
A store specializing in selling home appliances and electronics, with physical branches and an online platform, striving to provide integrated solutions for the modern home with high quality.
"I advise any merchant to use Salla Point. It makes things a lot easier for you in terms of speed and organization. Today, if Salla Point stops, we won't be able to work."
“
“
،
Owner of the Modern Home Appliances Store
—
"I advise any merchant to use Salla Point. It makes things a lot easier for you in terms of speed and organization. Today, if Salla Point stops, we won't be able to work."
“
“
،
Owner of the Modern Home Appliances Store
—
600%
نمو المبيعات
من موسم لآخر
600%
نمو المبيعات
من موسم لآخر
600%
نمو المبيعات
من موسم لآخر
Accelerate operations
Payment and Billing
Much faster
Reduce customer churn
Less withdrawal
After activating Salla Point
Operational Efficiency
Top
Branch Management
The challenge
Challenges before Salla Point
How can a home appliance store retain its customers in the face of operational problems affecting the buying experience?
The challenge was clear: customers enter the platform, but they face difficulties in the receipt mechanism, payment slowness, and delays in invoicing.
The result? Customers drop out and go to other stores.
Modern House Appliances store was suffering from three main problems that directly affected sales:
Confusion in the receipt mechanism
Slowness in the payment process
Delay in issuing the tax invoice
"
The challenge
Challenges before Salla Point
How can a home appliance store retain its customers in the face of operational problems affecting the buying experience?
The challenge was clear: customers enter the platform, but they face difficulties in the receipt mechanism, payment slowness, and delays in invoicing.
The result? Customers drop out and go to other stores.
Modern House Appliances store was suffering from three main problems that directly affected sales:
Confusion in the receipt mechanism
Slowness in the payment process
Delay in issuing the tax invoice
"
The solution
Transformation with Salla Point
With the activation of Salla Point, the picture has completely changed. The store moved from a state of operational chaos to an integrated system that controls everything: from payment, to invoicing, to the pickup mechanism.
The strategy was clear:
• Activate Salla Point as an integrated cashier system for branches
• Link payment services (Tabby, Tamara) directly with the point of sale
• Accelerate the issuance of tax invoices
• Consolidate financial accounts for all branches
The solution
Transformation with Salla Point
With the activation of Salla Point, the picture has completely changed. The store moved from a state of operational chaos to an integrated system that controls everything: from payment, to invoicing, to the pickup mechanism.
The strategy was clear:
• Activate Salla Point as an integrated cashier system for branches
• Link payment services (Tabby, Tamara) directly with the point of sale
• Accelerate the issuance of tax invoices
• Consolidate financial accounts for all branches
Salla tools that made a difference
The Modern House Appliances store used a set of Salla Point tools to improve the customer experience and increase operational efficiency
1
Direct payment links
Payment has become much faster. The payment link reaches the customer directly and completes the process easily. The customer no longer waits, and the merchant no longer loses orders due to delay. The direct integration with Tabby and Tamara gave customers flexibility in payment options and increased the order completion rate.
2
Instant Tax Invoicing
3
Consolidation of financial accounts for branches
4
Branch pickup mechanism
Salla tools that made a difference
The Modern House Appliances store used a set of Salla Point tools to improve the customer experience and increase operational efficiency
1
Direct payment links
Payment has become much faster. The payment link reaches the customer directly and completes the process easily. The customer no longer waits, and the merchant no longer loses orders due to delay. The direct integration with Tabby and Tamara gave customers flexibility in payment options and increased the order completion rate.
2
Instant Tax Invoicing
3
Consolidation of financial accounts for branches
4
Branch pickup mechanism
Direct impact on sales
The speed of the process and the reduction of delays directly impacted the store's performance:
• Increase order completion rate
• Reduce customer churn
• Clear increase in sales volume
• Higher operational efficiency in branch and warehouse management
The store went from a state where it was losing customers due to slowness and delays, to a state where it receives orders smoothly and completes them quickly.
Direct impact on sales
The speed of the process and the reduction of delays directly impacted the store's performance:
• Increase order completion rate
• Reduce customer churn
• Clear increase in sales volume
• Higher operational efficiency in branch and warehouse management
The store went from a state where it was losing customers due to slowness and delays, to a state where it receives orders smoothly and completes them quickly.
ابدأ قصة نجاحك مع سلة
Available in
Saudi Arabia
United Arab Emirates
Resources and support
All rights reserved to Salla Holding Company © 2026
+966 9200 34002
Mecca, Saudi Arabia
info@salla.sa
Available in
Saudi Arabia
United Arab Emirates
Resources and support
All rights reserved to Salla Holding Company © 2026
+966 9200 34002
Mecca, Saudi Arabia
info@salla.sa
Available in
Saudi Arabia
United Arab Emirates
Resources and support
All rights reserved to Salla Holding Company © 2026
+966 9200 34002
Mecca, Saudi Arabia
info@salla.sa