X IO
Top up balance
Advertise through Salla Ads
The ideal solution for Salla merchants: fast, secure balance top-ups for X.
More than just a balance top-up.
Top-up speed
Balance top-ups are processed within 24–48 business hours.
Fast and personalized support
Expert support to help you launch your campaigns.
Pay with Salla Wallet
Pay easily in local currency for simpler invoicing.
Special offers
Salla Ads gives merchants exclusive offers and special incentives during selected occasions.
What is the difference between topping up through Salla Wallet and X?
Salla Ads offers a more flexible and convenient way to pay than cards or other traditional methods. Payments through Salla Wallet are made in SAR and include tax invoices, while direct payments by Visa or through X are charged in USD.
What is the minimum balance top-up?
The minimum balance top-up is 7,500.
Are there any limits on balance top-ups?
There is no maximum top-up limit for your Salla Wallet.
What are the benefits of local tax invoices?
The service allows you to reclaim 15% of the tax paid annually and save up to 7% of your advertising budget.
What are the benefits of topping up your balance through Salla Ads?
Yes. These solutions help improve conversion rates and make your budget work harder, using the same advanced tools leading brands rely on to expand their reach and drive stronger results.
What does ad balance validity mean, and how long is it valid for?
When you top up your advertising balance, an expiry date is set, usually at the end of the quarter. Any unused balance can be renewed by contacting the team, helping ensure your campaigns continue without interruption.
Which documents are required to top up the balance?
A commercial registration, VAT certificate, or freelance certificate.
Can I submit more than one balance top-up request?
Yes, you can submit multiple balance top-up requests for one or more accounts.
How can I track my top-up request?
You can view all your top-up transactions from the Ads Management dashboard.
Can I cancel a top-up request after submitting it?
Contact our support team.
Can I receive one invoice for multiple top-ups?
If you top up your advertising balance more than once on the same day, you’ll receive one consolidated invoice. Top-ups made on different days will be invoiced separately.
Which accounts are not eligible for balance top-ups?
Personal accounts
